Case Study: Melbourne’s Myki

Overview of the Brief

Part 1 — Research

Tourist Results Infographic

Part 2 — Synthesis

Tourist Journey Map

Part 3 — Ideation

Wireframes and brainstorm for what needs to be included in the kiosk

Part 4 — Prototyping

Journey Planner Maps
Frequently Asked Questions

Part 5 — User Testing

Participant during user testing

Part 6 — Reiteration

Update of buttons

Part 7 — Evaluation

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